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The concept behind context-sensitive help is that users of an application can quickly get help for a specific function or feature that they're currently using. The easier it is for users to access the help that they're looking for, the happier they will be and the fewer support calls your support team will receive. Context-sensitive help may be implemented in the following ways:

F1 Key

• Application Level - user opens an application and presses F1 to display the application help system.
• Form Level - User opens a form such as an activation key dialog and presses F1 to display help for that form.
• Field Level - User clicks on a field such as a textbox and presses F1 to display help for that field.

Help Button

• Application Level - user clicks on a help link at the top of the main screen to open the application help system
• Form Level - User clicks on a help link or button beside a field to display help for that specific function.
• Field Level - User clicks on a help link or button at the top of a form to display help for that form.